The Personal Touch that Makes Big Business Cents
Whatever happened to the service part of Customer Service? Have you ever bought something online, found it didn’t work, then...
Get like Gumby, Reap the Rewards
Are you all stressed up with nowhere to go? Do your co-workers consist of five generations with a ‘know-it-all’ attitude?...
The Myth about Motivational Speakers (like me)
So you’re at the company conference. It’s fun to be away from the office norm for a few days and...
Leaders that Listen have Teams that Work
With employee engagement at an all time low across the US, what’s it going to take for managers to wake...
The Power & Profit of Nice
Nice guys finish last. (Translation: they don’t get the hot girl) She has a nice personality (Translation: bow wow) It’s...