Attitude: Do you see a snake or an opportunity?
Walking the streets of Santa Barbara recently, I was shocked and surprised by the things some people do. Coming from...
The Power & Profit of Gratitude
Recently I read about a CEO that hand writes 7,400 birthday cards annually for all his employees personalizing it with...
Teachers Need to Know This NOW!
The thing I enjoy most about being a motivational speaker is meeting all kinds of great people from many different...
Customer Service that doesn’t suck starts with people like YOU!
United Airlines mess up should be YOUR call to wake up! When was the last time you experienced really great...
Men, Mars & Women who Work
With the event of International Women’s Day today March 8th, 2017 comes greater awareness about the age-old principle of double standards....
The Personal Touch that Makes Big Business Cents
Whatever happened to the service part of Customer Service? Have you ever bought something online, found it didn’t work, then...
Get like Gumby, Reap the Rewards
Are you all stressed up with nowhere to go? Do your co-workers consist of five generations with a ‘know-it-all’ attitude?...
Learn this from the Superbowl to Supercharge your Success!
Superbowl 2017 is over. Tom Brady rocked. The Patriots ruled. Just like millions of others, by half time I thought...
Kick It in the New Year Using This!
Bye Bye 2016 with the same ol’ habit of me, me, me. Hello 2017. The theme is thoughtful. The point...
The Myth about Motivational Speakers (like me)
So you’re at the company conference. It’s fun to be away from the office norm for a few days and...