As a professional motivational speaker at corporate and association meetings, I hear a lot about challenges between the generations in the workforce today. From the Millennials who think they rule technology to the Boomers who think they’ve been there done that, each generation seems to have a “know-it-all” attitude, resulting in poor communications, tense work environment, lack of cohesive teamwork and decreased productivity.
Super stressful. SO not fun.
Recently I spoke to a group of franchisees for the national chain of Fred Astaire dance studios and their 
conference theme was “Back to Basics”. It was about using a more human aspect in marketing, managing and working together to attract more customers, boost teamwork and thrive as a small business owner. We talked about building great relationships as a way to personalize business and maximize employee potential. Since my background consists of many years in the entertainment industry, I made an example of what Lady Gaga, Fred Astaire and George Gershwin have in common as successful entertainers………
Likability.
Even with her super star status Lady Gaga still personally connects with fans, Fred Astaire always had a smile on his face, George Gershwin was humble about his talents as a pianist/composer.
When people like you they’re willing to help, do business with you, hire you, follow you, be influenced by you, recommend you, buy your stuff, listen to your opinion, learn from you, bring you purple M & M’s.
In today’s marketplace we all have to learn new ways of working to stay ahead of the competition whether you’re 24 or 64 but, it takes humility to be teachable and it’s easier to play the “know-it-all” game. The problem is – no one likes a Know-It-All.
Get with the program and get back to basics.
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