Imagine this: You’ve scrimped and saved to spend a couple of hundred dollars to see your idol Neil Diamond/Adele/Justin Bieber, in concert. You splurged on a baby sitter, got the grandparents on alert, re-arranged your schedule to finish work early and get a decent parking space. You’re pumped for a good time.
You and thousands of other fans are hyped with excitement waiting expectantly to experience the life long dream of seeing this pop star up close and personal. The atmosphere is charged with awesome energy.
Suddenly it’s lights, music, action! In this case it’s Justin Bieber who makes his grand entrance on stage in Oslo, Norway to the sound of screaming fans, flashing lights and visual effects out the wazoo. He sings, women swoon.
But then after one song, it’s all over. He walks off stage. Wait, what???
Apparently several people in the front row threw some water on stage and Justin asked them to stop while attempting to wipe it dry. He argued with them for 30 seconds before turning his back on the audience and walking off.
You’d be totally ticked, right? It wasn’t like YOUR fault! How could he let all of us down for the sake of a couple of idiots? Or was it ego? After all these months of anticipation, let 
alone the $$$, are you kidding me???
LESSON: At your next sales/project meeting, don’t let that nerdy negative guy burst your bubble and stop you from achieving your goals. Stay focused on the big picture and leggo your ego before you say something you’ll regret and look like a twit (Aussie lingo for fool). One bad apple CAN spoil the crop so don’t BE that guy who’s toxic to a team and ruining it for everyone.
As a motivational speaker at conferences around the country, I’ve had my fair share of disasters on stage in front of hundreds of people – mainly to do with microphone & audio problems. That’s when the professional in me expands beyond my comfort zone and I kid around with the audience and make fun of the challenge (shaking at the knees!) while A/V staff frantically try to fix things. It’s what you do. The show must go on.
Justin Bieber should have gone off stage, had his people remove the offending fans and wipe the stage dry, then made a second entrance. Guaranteed thunderous applause, appreciative fans and a mega boost to his bad boy image.
“They try to get at me
Behind your back
Tryin’ to tell me that I’m just like the others
But I ain’t all bad.” – Album: Journals 2013
Really Justin? Walk your talk dude.
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