Winning Teams at Work

Tennis is my new addiction.  Along with my work as a high performance speaker, tennis has become a passion ever since I picked up a racquet last summer after thirty years of not playing.

Insane?  Slightly…considering I live in Houston where we fry in 100+ degree heat with 90 something percent humidity all summer long and I began playing tennis outdoors.  Add to that I’m not quite, errr, 20 years old any more (SO not going there).

Playing doubles tennis four times weekly taught me a lesson on the court that applies to the workplace today…

When I play with someone that encourages me I play better. Conversely when I play with someone very competitive I play badly.  When you have a team leader recognizing  employees for their work you have a team motivated to be more productive. Using words of praise and appreciation boosts morale and raises performance levels that ultimately impacts the bottom line.

People join companies but leave bosses. The #1 reason? They feel unrecognized (ref:  StandOut by Marcus Buckingham)

I’ll never be good enough to play in the Australian Open but I am a good sport and a good team player.

How about you?

 

 

 

Valentines or Values?

Meet my Valentine for 2012.

OK, so maybe I don’t exactly have a date with George Clooney on February 14th. OK, so maybe I haven’t exactly met him even…..but he was totally real in my fantasy.

With all the hoopla of Valentine’s Day about diamonds, flowers and chocolates it seems love gets lost in the media. And what about the singles still looking for love in all the wrong places? What’s in it for us?

If every kiss begins with Kay’s Jewelers, Houston – we have a problem.

As a motivational speaker I have to be authentic and speak from the heart or my audiences know I’m a fake. I tell people that all business success begins with passion. You have to love what you do because that triggers the discipline to do whatever it takes.

For romantic relationships I believe passion is an essential ingredient in the delicious recipe for love.  In other words a little lust is a great thing (or in the case of me & George lotsa lust is even better!) Mix chemistry with core values of  integrity,  manners, loyalty, trust, respect and kindness and you’ve baked a cake made in heaven.

In the  song My Funny Valentine the lyrics read:  ”Is your figure less than Greek, Is your mouth a little weak, When you open it to speak, Are you smart? Don’t change a hair for me, Not if you care for me, Stay little Valentine, Stay. Each day is Valentine’s Day.”

My perfect Valentine may not look like George Clooney (he’s taller) but whoever he is, he’s going to know the true meaning of February 14th …….. and it has nothing to do with Kay.

Wishing you love & laughter, cake & kisses and whatever ignites your passion.

Happy Valentine’s Day.

 

 

Your Super Bowl Success

Super Bowl Sunday is over but for some the memory lives on…

Between the media hoopla about the commercials, the parties, the half-time show and oh right, let’s not forget players like MVP Eli Manning, there’s something in it for everyone – even if you’re not a football fan, like me.

With millions of  TV viewers and a stadium of thousands ya’  think there was a teensy bit of pressure to perform at peak level?  Even half-time super star Madonna admitted she was the most nervous she’s ever been about a performance.

Pressure to perform = fear of failure.

In my keynote speeches on Extraordinary Performance I explain how fear, passion and money are great motivators for success……but success doesn’t come overnight. Mix passion with persistence, the right attitude, helpful people and focus for around 10,000 hours and poof! You win. (Ref : Malcolm Gladwell’s book Outliers)

Football players, rock stars and billionaires all started out with one thing in common. They had a passion for what they do that triggered the discipline to do whatever it takes.

Are you doing what you love? If not, why not? Skip the excuses about the economy or you don’t have the resources and take one small step daily towards living your dream.  Amazing things happen when you take action vs. wishful thinking.

Top performers never give up.

Just ask Eli.

A funny thing happened on the way to success…

February 6th,  2012

It was indeed wet ‘n’ stormy weather only a duck would love last Wednesday but that didn’t stop us rockin’ on at MPI-Houston’s (Meeting Planners International)  kickoff meeting for the New Year. Pictured here is the newly formed MPI chorus line demonstrating great teamwork and peak performance at the end of my program to the tune of New York New York. 

 Twenty minutes into my presentation the audio on my wireless mic went weird……..a speaker’s nightmare.

Thankfully there was a sound engineer on the job and to the rescue. He came up on stage and proceeded to fiddle around my backside to correct the transmitter strapped to my waist while I carried on like it was perfectly normal to have a man on his knees behind me (!!??)

Within minutes the audience was in hysterics as I made comments like “men who’ll do anything to turn me on” and “this speech will never feel the same” while the audio guy was apparently doing his own dance thing fixing the microphone.

The show must go on.

Professional speakers need to keep their cool in the face of challenges by turning problems into punchlines.

What about YOU? When confronted by a difficult person/situation do you keep calm or lose your cool?

 Knee jerk reactions can cost a whole lot more than losing face.

New Year, New Ways of Working

 
As a motivational speaker always looking to improve my keynotes and stay booked, I’ve had to embrace changing times and learn all kinds of new things. The old days of giving a canned speech with stats, facts and power point are SO seventies! (unless, of course, you’re Zig Ziglar)
 
Guess what? We all have to learn new ways of working or get left behind.
 
Left behind = unemployed.
 
Last month/last year I spoke to a great group of Human Resource professionals from diverse companies  all around Houston. Pictured here with John Greer the President of HR Houston it was an interesting peek  into today’s workplace.
 
To customize my presentations on high performance I always interview several people from the audience prior to the event. For this group I specifically asked three HR directors from three major companies what new practices they’ve implemented in the past year……
 
While one interview said her organization is making more use of Linked In to hire people the other said she’s ‘getting back to basics’  using face-to-face meetings and less emails. Why? To clarify communications.  Emails  can easily be misinterpreted causing unnecessary problems that result in wasted time and loss of productivity.
 
What are YOU doing differently in 2012? Are you willing to stay teachable?
 
If not, how’s that working for ya?

All That Glitters Is Not Gold


As the keynote speaker for 550 members of the Junior League in Charlotte, NC  recently the experience was  a real eye opener…

Surprise #1: Most of them were Gen Y between the ages of 23 – 27 years old.
Surprise #2: Seventy five percent of them were working mothers.
What happened to the image of the middle aged wealthy matron sitting at home with proverbial pearls on wondering where to volunteer that would most benefit her social status?
Times have changed and so has voluntarism. The delightful, dedicated, savvy membership of the Junior League Charlotte is  2,000 members strong and just celebrated their 85th anniversary with over 1 million hours of service. The impact on the community is both amazing and admirable.
The real pearl of this audience was the diversity of cultures and walks of life connected by a genuine passion to help others in a community they love. Current President Katie Zeok has successfully instigated new ways of fundraising in the chapter while working full time at Bank of America and juggling family life.  Time management is a challenge for these volunteers yet they are SO doing everything  right ‘coz they’re one of the biggest leagues in the country. Where there’s a will there’s a way. As I say in my speeches: “passion is the beginning of all success”.
How are you perceived by others? What image are you projecting?
Make sure it’s the real thing ‘coz people don’t buy fool’s gold.

Winners at Work


                                                  Speaking to a group of bankers

As a high performance speaker and professional pianist I’m supposed to walk my talk or lose credibility. If you’re an executive assistant, real estate agent, banker or project manager you need to be efficient, organized and professional or you could be replaced.

So what do you do when things don’t go your way?

Recently I was hired to play piano for a wedding ceremony in one of Houston’s most exclusive venues. To compliment the elegant decor the piano was an antique cherry wood instrument with curved legs and a high polish. There was no piano bench. Instead there was an old chair that sat so low I had to raise my hands six inches to reach the keyboard. To add salt to the tacky wound the piano hadn’t been tuned since the earth was cooling.

What would a top performer do?

Unbeknownst to the wedding party, I consulted the catering director and asked for folded tablecloths to be placed on the chair that raised me up to the level of the piano keyboard. Since there was nothing to do about the tuning I began playing promptly in time as guests were arriving. Bride and groom were happily married and rode off into the sunset.

The point?

When you don’t have the right tools to do the job –  compensate without complaint. Complaining breeds distrust and spreads negativity. It’s totally counter-productive, destroys a good team and in the end, YOU”RE the one that looks bad. Be part of the solution by offering suggestions vs. a Debbie Downer.

Extraordinary performance is what it takes to thrive in today’s economy and stand out from the crowded competition.

Ignore Charlie Sheen‘s idea of winning (not!)  Pay attention to your words at work.

From Success to Significance

Sharing the stage with John Maxwell

As a motivational speaker with wacky humor and an Aussie accent I’m often asked to emcee special events  but none was more special than on stage at the Wortham Center in Houston recently.

The Texas Women’s Empowerment Foundation (TWEF)  hosted the 5th Annual International Financial & Leadership Summit featuring four days of workshops, seminars,  a  Million Dollar Roundtable, top keynote speakers including Les Brown and Paula White with attendees from around the world. The summit ended with a black tie leadership awards banquet with yours truly as mistress of ceremonies together with Dr. Bennie Lambert from Lone Star College who had an equally wacky sense of humor.  Together we made the good times roll into the evening of honorees, awards and good people doing great things.

And then HE walked in…

An icon in the speaking industry and a world renowned expert on leadership,  John Maxwell entered the room to a standing ovation that lasted three minutes.  Have you ever stood in the presence of greatness? Did you feel the power that gives you goose bumps? It’s awesome. And so is he.

After being introduced by Pastor Joel Osteen‘s mother Dodi, John spoke  on how success is about helping yourself but significance is about helping others. He talked about the power of  ’we’ as a team and what a difference one person can make referring to TWEF’s founder Dr. Deavra Daughtry.  John Maxwell was all about connecting with the audience of 600 and leveling the playing ground between us and his celebrity status. He SO succeeded with his personal stories, down to earth humor and words of wisdom relevant to all.

I got to visit with my new BFF John in the green room  and for ten minutes he asked questions about my speaking business, commented on how much he loved Australia (where he’s spoken many times) and made me feel like I was the only person in the world he wanted to talk to. He was humble, gracious and charming despite the fact he had just flown in from Palm Beach on his private plane with an entourage of staff and had a ton of folks wanting to talk to him.

His success as a speaker/author with 19 million books sold worldwide is obvious.  His significance as a human being is beyond great because he’s all about helping others.

John Maxwell is a giant of a man who walks his talk and genuinely cares about people.

Are you successful or significant? Reach for the stars - go for both.

Meetings Matter

                                                               me                                                                                gahu
Ever since the AIG meetings scandal motivational speakers, event planners and the hospitality industry have had a tough time of it. Along with the scrutiny of money spent on face-to-face meetings came increased use of webinars, teleseminars and virtual conferences.

So what’s the problem?

Impact.

As the kickoff convention speaker for the Georgia Association of Healthcare Underwriters recently (GAHU) I arrived the night before my keynote was scheduled. This group has been through the mill the past three years dealing with the Health Care Reform Bill (ya’ think?) and other major industry changes. If anyone needed uplifting it was definitely this group!

Having dinner with several attendees was priceless. During the course of conversation one of the convention sponsors happened to mention a new product they had available that perked much interest from agents at the table. Several fried shrimp later there was an atmosphere of renewed hope that seemed to permeate the whole group.

The next morning during my presentation it was a hoot to see my dinner companions’ faces as I quoted fun scoop ‘n’ stuff from the night before. Using interactive exercises, live piano music and a heavy dose of humor, the energy level raised the roof as GAHU members laughed & learned more about each other, gained ideas to boost their business, sang along to Piano Man and kicked it up in a chorus line that ended in a standing ovation!

Connection. Communication. Impact.

Face-to-face meetings are essential to maximize impact and boost the bottom line.  Marcus Buckingham, one of the leading management gurus, says the biggest challenges for managers today is they don’t know their people. They don’t know what motivates and engages them because there are too many virtual employees and virtual meetings. Managers think they can lead through technology but it doesn’t work.

Meetings matter.

When are you meeting with your old client/new employee/difficult colleague?

Guilty by Association

ABWA speakersLast Friday I was the lunchtime keynote speaker for one of the largest and oldest women’s associations in the country: The American Business Women’s Association (ABWA). The Katy chapter in Houston organized a one day conference with a great line up of speakers pictured here from left: Eleese Lester, Michelle Scism, chapter President Francie

Lockwood, Tina Gandy national ABWA President, guess who in blue? and Stephanie DeWagoneer.

Having spoken to numerous ABWA chapters over the years, it was a delightful surprise to be recognized by numerous attendees and in particular, Tina Gandy. Tina was in the audience ten years ago when I spoke at an ABWA symposium in Bryan, College Station. Tina and her twin sister Lina have a very successful marketing & graphics design company called TwinzCo. Ten years ago Tina was a self-described shy violet who ran from attention and was terrified of speaking in public.

Fast forward to now…

Tina Gandy just stepped into the role of National President of ABWA with thousands of members across the country. She gave an impassioned 40 minute presentation on how membership in this association has boosted her self confidence and contributed greatly to her success as a business woman through networking opportunities and educational programs. Powerful testimonial from a former wallflower!

As a professional speaker I am a member of the  National Speakers Association – Houston chapter (www.nsaHouston.org)  It was the smartest thing I ever did when I began speaking in the 90′s as it cut at least five years off my learning curve through its educational and mentoring programs. The second smartest thing I ever did was to form a mastermind group of peers within NSA. We met once a month to brainstorm challenges, speech topics, marketing ideas and trends in the speaking industry. Priceless!

By associating with more experienced colleagues, my level of competence on the platform improved dramatically. They challenged me, they encouraged me, they held me accountable.

Who are YOU aligning with for professional or personal development?

Be careful. Be picky. Remember: you’re guilty by association.