Lasting Impressions of the Worst Kind
The 2016 Summer Olympics are over. America won 100+ medals. World records were smashed, spirits were high and Rio rocked.
And then the ugly happened.
Ryan Lochte and his three swim team mates downed the drinks, trashed a public bathroom and twisted the truth about being robbed at gun point.
What a shame for these games to end this way. What a shame for America. What a shame for Rio that will be remembered as “the time when those swimmers were robbed….” regardless of the truth.
The truth is: People only remember the way they last felt when you left them. In my motivational speeches I emphasize the power of nice and the importance of a good attitude. Make sure your interaction with customers, coworkers and managers ends on a high note or you could end up losing more than just your pride – like Ryan Lochte who lost millions in endorsements.
You only get one chance to make a first impression. What’s it going to be: Sink or swim?